Academy / Google Business Profile that books the lot

Reviews and the weekly Maps ritual · 24 min

The Monday Maps checklist

In this lesson

  • Run a 20-minute weekly ritual a named human owns

Ownership beats a software login

Someone named — not “the marketing person” — opens the profile every Monday. Check: hours vs the door sign, holiday chip, website button still 200 and still inventory, new reviews replied within two business days, Q&A spam flagged, one post that still has a future end date or is taken down, cover photo still the real building. Write the result in a four-line log: date, who, what changed, what is still unknown. If Dana is on vacation, the log names the substitute. A profile with no owner is how Saturday Closed chips survive.

What you will not do this week

You will not buy fake reviews. You will not create a second profile “for the service bay” that uses the same door. You will not paste another city’s address to steal a pack. You will not copy Google’s Help Center module titles into your homework and call it original. You will not open a live rooftop profile “for examples.” Northfield and a fictional spa are enough. If a field is unknown, the checklist says unknown — it does not invent a rank so the log looks full.

The grade is a ritual a substitute can run. A pretty profile with no Monday owner will drift.

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Reviews and ritual check

A one-star says they arrived Saturday to a Closed chip. Best first move?
Which post is doing the Maps job?
True or false: Public review replies may include the customer’s phone and VIN so the desk can find them.
True or false: Buying reviews is a valid week-one way to fill an empty profile.
True or false: A named Monday owner and a four-line log beat “marketing will remember.”

Ask the tutor

The tutor will guide you. It will not finish graded work for you.