
Trust Center
How we protect data, control access, and operate with visibility — without unnecessary jargon.
Technology partners
Enterprise-grade APIs and infrastructure behind voice, social, billing, CRM, and AI — the same stack serious teams rely on.
- Twilio
- Stripe
- Meta
- OpenAI
- ElevenLabs
- Salesforce
- HubSpot
- TikTok
- YouTube
Logos are trademarks of their respective owners. Shown to indicate technology Legible integrates with — not an endorsement or official partnership unless separately stated.
We only collect and process data needed to operate your campaigns and conversations. We structure it so you can audit, export, and improve outcomes.
- Clear separation by tenant (client) so your data is isolated
- Retention controls and deletion workflows where applicable
- Export-friendly reporting surfaces for operations and finance
Access is policy-controlled and designed for multi-user teams. You can define who can view sensitive artifacts and who can make changes.
- Fine‑grained permissions and role-based access patterns
- Audit trails for key operations
- Webhook verification patterns for inbound events
The platform is built with operational visibility in mind: queues, status transitions, and monitoring surfaces for real-time work.
- Live queue visibility with structured status transitions
- Supervisor monitoring modes (policy-controlled)
- Usage/cost attribution surfaces for planning
You stay in control: humans can supervise, intervene, and take over. You can run hybrid teams and scale safely.
- Hybrid AI + human handling (where configured)
- Policy-controlled access to recordings/transcripts
- Clear admin vs client separation for multi-tenant governance
Legible uses the following categories of subprocessors to deliver the platform:
- Railway / cloud hostingApplication hosting and databasesData: Account, content, logs
- StripePayments and billingData: Billing contact, payment metadata
- TwilioVoice, SMS, WhatsAppData: Phone numbers, message content, call metadata
- SendGridTransactional emailData: Email addresses, message content
- OpenAI / LLM providersAI generation and inbox assistanceData: Prompts, business context snippets
- ElevenLabsAI voice synthesisData: Voice scripts, call audio
- Kling AIAI motion video for socialData: Image/video generation prompts
- Meta / Instagram APIsSocial publishing and insightsData: Page tokens, post content
- TikTok APIsSocial publishing where connectedData: Account tokens, media
- GoogleCalendar sync, GBP where enabledData: OAuth tokens, calendar events
