Multi‑Location Scaling

Keep one operating system. Let each location adapt offers, hours, and KB content while reporting stays consistent — so leadership compares apples to apples.

• - Central playbook library
• - Location-specific overrides
• - Shared metric definitions
• - Local manager RBAC

Leads and calls route to the nearest or best-fit location using geo, roster, or capacity rules. Every record carries a location tag for segmented reporting.

• - Geo and roster routing
• - Location tags on all records
• - Clear ownership per site
• - Overflow to AI after hours

AI handles first-mile at every location while supervisors coach from a central dashboard. Playbook versions tag calls so you compare performance by location and script.

• - AI first-mile per location
• - Central supervisor dashboard
• - Playbook version tracking
• - Handoff rules by score

Dashboards rank locations on conversion, response time, and booking rate. Roll winning scripts from top performers to underperformers with controlled playbook rollout.

• - Location leaderboard views
• - Drill-down to call logs
• - Playbook rollout workflow
• - A/B by location cohort

Multi-location billing, usage rollups, and consolidated reporting live on Enterprise tiers. Contact sales for location count and multi-brand requirements.

• - Usage rollups across sites
• - Consolidated billing options
• - Up to multi-MLS on RE vertical
• - Agency-style multi-tenant ops