1. Website intake
We index public pages you authorize so agents know your services, service areas, and tone.
2. Knowledge base
Add FAQs, policies, and pricing guidance. Client admins can rebuild the KB from the portal.
3. Documents
Upload PDFs, menus, or collateral — chunked and retrieved when AI drafts replies or posts.
4. Every channel uses the same brain
Inbox assistant, voice agent, Social Growth Engine captions, and CRM coach all pull from the same business context.