AI Chat Widget: Capture and Convert Website Visitors 24/7

What Is the AI Chat Widget?

The AI Chat Widget is an embeddable conversation interface that you can add to any website with a single code snippet. Once installed, it connects to your AI agent (the same one that handles voice calls and other channels) and provides instant, intelligent responses to visitor questions.

Unlike basic chatbots that follow rigid scripts, our widget uses the same AI that powers our voice agents — with full access to your knowledge base, pricing information, business hours, and service details.

Key Features

• AI-powered conversations — not a scripted chatbot; the AI understands context and provides relevant answers
• Lead capture — automatically collects visitor information (name, email, phone) during natural conversation
• Appointment booking — visitors can schedule appointments directly through the chat with natural language ("tomorrow at 2pm")
• Form integration — embedded forms for structured lead capture
• Event tracking — track widget opens, conversations, form submissions, and conversions
• Multilingual — supports English, Spanish, and Portuguese natively
• Customizable branding — match your brand colors, logo, welcome message, and position
• Mobile-responsive — works perfectly on desktop, tablet, and mobile

Installation

Installation takes less than 5 minutes:

1. Configure your widget in the admin dashboard (branding, welcome message, agent)
2. Copy the embed code snippet
3. Paste it into your website's HTML (before the closing </body> tag)
4. The widget appears on your site and starts handling conversations immediately

Works with any website: WordPress, Shopify, Wix, Squarespace, custom HTML, React, Next.js, and more.

How It Connects to Your AI Agent

The widget uses the same AI agent assigned to your inbound campaign. This means:

• The agent has access to your complete knowledge base
• It knows your pricing, services, business hours, and policies
• It can book appointments on your calendar
• It maintains conversation context across the session
• Every lead captured flows directly into your CRM

If you update your knowledge base or agent configuration, the widget automatically reflects the changes.

FAQ

Q: Does it work with my existing website?

A: Yes. The widget works with any website that supports JavaScript — which is virtually every website platform.

Q: Can I control when it appears?

A: Yes. You can configure it to appear on specific pages, after a time delay, or based on scroll depth.

Q: What happens if the AI can't answer a question?

A: The AI gracefully handles unknown questions by offering to connect the visitor with a human agent or directing them to your contact information.

Q: Is the widget included in my plan?

A: Yes. The embeddable chat widget is included on all plans.