Impresos Diversos: Automação WhatsApp para Impressão em Mao, Valverde | Legible Marketing (EN)

Client

Impresos Diversos (Impressão e Gráfica) Global

Platform modules

Voice + Call Center Omnichannel CRM + Leads Websites + CMS Analytics

The Challenge

A imprenta em Mao, Valverde, precisava atender mais clientes pelo WhatsApp, enviar orçamentos rapidamente e reduzir perda de pedidos por demora na resposta.

Our AI-Powered Solution by Legible Marketing

Implementamos fluxos de WhatsApp com IA para receber pedidos, qualificar necessidades (cartões, flyers, banners) e enviar orçamentos personalizados. Integração com catálogo de produtos e resposta fora do horário comercial.

Implementation timeline

An example of how rollout looks week by week.

Week 1 — Setup
Define goals, configure modules, permissions, and tracking.
Week 2 — Launch
Enable flows, queues, and automations; run QA.
Week 3 — Optimize
Iterate scripts, routing, and reporting based on data.
Week 4 — Scale
Increase volume, expand channels, and standardize operations.

What we did

- Module and permission setup
- Automations and routing
- Dashboards and reporting
- Result-driven iteration

What the client did

- Approvals (copy/policies)
- Goal and offer alignment
- Weekly review of results

Key Results & Impact

clientesRecorrentes

0.28

tempoRespostaMinutos

aumentoPedidosWhatsApp

0.45

How we measured

We measure KPIs against a prior baseline and attribute results by campaign, channel, and operations.

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Client Testimonial

"Antes perdíamos pedidos à noite e nos fins de semana. Agora o WhatsApp responde 24/7 e nossa equipe fecha os negócios no dia seguinte."

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